Testimonials

The Amazing Grand Velas Experience

"I’ve had two programs at the Grand Velas Riviera Nayarit over the past month and they’ve both gone wonderfully! The planning was very smooth because my contact. Adán is experienced, responsive and proactive. The onsite experience for the attendees has been amazing – they are so impressed with the service levels (from housekeeping to waitstaff to the concierge), the quality of the food and the luxuriousness of the suites. All of the hotel employees are taking COVID precautions very seriously and doing what’s necessary to keep their guests safe. After two weeks here with my groups, a lot of the staff feel like friends. I really hope to be back soon with other groups so that I can see my friends again and share the amazing Grand Velas experience with other clients/attendees. Thanks."

Grand Velas Riviera Nayarit
Kate Cardoso

What a Charming Property!

"Great that is what we thought but just wanted to be sure! By the way I had the fortune of spending the afternoon at Mar del Cabo last Wednesday, What a charming property!!! I can't wait to go back!"

Mar del Cabo
Mary Clare Darland

Fantastic

"Fantastic - thank you so much Melissa, Truly appreciate all your support and ongoing flexibility through this sourcing/contracting phase. I look forward to making the introductions to our Ops team in the coming weeks as well. Have a great day."

Grand Velas Los Cabos
Genny Castleberry

It was a big hit!

"I am just now feeling recovered from our wonderful weekend together with the YPO group. Thank you again for all of the wonderful care and attention you gave our group. It was a big hit! I wanted to introduce you to my dear friend Lee. He and his team at Innovative Dining Group are looking for a location in Cabo for their annual retreat for January 2022. I was hoping you could connect with him and give him the same great rates and service you gave us. Lee, Vicente is the man in charge when it comes to groups and wonderful experiences at the Grand Velas Los Cabos. I will leave it to you gentlemen to take it from here."
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Grand Velas Los Cabos
Inbal Gonen

Grand Velas was indeed "a true partner"

"Hello Pilar, I hope you are doing well and that business at the Grand Velas Riviera Nayarit is coming back. The JB/LG program at the Grand Velas Riviera Nayarit Resort January 28-February 2, 2021 and was a huge success. This was probably one of the first travel programs in many months due to the COVID situation and I wanted to let you know that the Grand Velas team did an extraordinary job from start to finish. The internal sales staff’s flexibility in helping us find alternatives to our original dates and their willingness to continue to support us during this uncertain time demonstrated that Grand Velas was indeed a “true partner”. We knew the on-site logistics were going to be huge undertaking given all the new protocols and the many unknown issues we were facing. The team at the resort did an outstanding job making us feel welcome and safe while we enjoyed your magnificent property. I have over 35 years of event experience operating corporate programs in hotels around the world and I found Adan Basurto to be a fantastic asset. His compassion for doing his job is remarkable. No matter what challenge or change came up, COVID related or otherwise, he was the first one to jump in and help us find a solution. Given all the challenges that were thrown at us during a time of uncertainty, this program will be especially remembered because everyone came together at your remarkable property and made it happen despite COVID. All of the attendees were thrilled with the resort and felt that it was a great trip. We have already discussed coming back to Mexico in the future. Best Regards,"

Grand Velas Riviera Nayarit
Tim Solyst

The resort were absolutely perfect

"From top to bottom, the events, staff, hotel, restaurants, pool, and anything in our around the resort were absolutely perfect. The Staff was outgoing, friendly and incredibly helpful with anything that was asked of them and we couldn't be more appreciative of how professional and incredible they were to work with. Every department that we worked with from housing, concierge, AV, photography, restaurant staff, housekeeping and anyone that. I might have missed made the experience incredible for our group and we can't thank you enough for allowing us to host our event here. Thank you so much, we appreciate you all and this event wouldn't have been possible without all the heard work form your incredible staff. Thank you!"

Grand Velas Riviera Nayarit
Tim Smith

We look forward to coming back

"We just held our large annual conference at Grand Velas Riviera Maya. The hotel and staff were extraordinary, redefining 5-star all-inclusive service and accommodations. Grand Velas did an impeccable job allowing us to feel safe in a clean and sanitized environment while still reaching their service standards that has defined them. We look forward to coming back to Grand Velas with our groups when traveling to Mexico"

Grand Velas Riviera Maya
Christopher Mconald

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