Groups & Convention Service

On behalf of Velas Resorts, we would like to thank you for considering us to host your upcoming event. As an award-winning Luxury All-Inclusive Resort of outstanding beauty, we are proud to be able to provide superior service for your event, and we are pleased to introduce you to the Group Services Department.

Here you’ll find all the information you need during the Event Planning Process.

Grand Velas Riviera Maya

On behalf of Grand Velas Resorts, we would like to thank you for considering Grand Velas Riviera Maya for hosting your special group event. As an award-winning Luxury All-Inclusive Resort of outstanding beauty and impeccable service, we are proud to provide superior service for your event, and we are pleased to take this opportunity to introduce you the Group Services Department. We have an experienced team standing by to make your event a success!!

  • Banquet list with 1,194 dishes
  • Banquet menus with 69 different options
  • AV equipment available on-site
  • 4 sophisticated theme parties
  • Full descriptions of all decoration and furniture
  • Useful Customs and VAT information

Food & Beverage

How does the All-Inclusive work for Banquets?

Banquets at Grand Velas Riviera Maya are held on elegant poolside terraces, in beautiful gardens surrounded by mangroves, on the beach or in the Convention Center.

Private banquet meals are part of the All-Inclusive plan for group luncheons and dinners, with menus selected from various world cuisines. Making a meal Upgrade for food and beverages is simple, as the resort has a grand variety of dishes catering to the most sophisticated palates. Banquet beverages are All-Inclusive Premium Spirits and are included in the dining plan.

For Private Banquets, the only additional mandatory fee is a Setup Charge per person, per event. Private banquet events are for 4 hours; after this time, extension fees for waiters and bartenders will be charged to the master account. Premium bars for private banquets are for 4 hours; after this time, extension fees per person, per hour, will be charged to master account.

Lunch & Dinner

Private banquet lunches or dinners for your event are included in the accommodation rates. The additional charge established in the Contract is the per-person setup fee.

Dine Around

Dine Around Option 1:

No setup fee for Dine Around with maximum of 15 people seated at two tables at the same time, in increments of 30 minutes per seating. A la carte menu.

Dine Around Option 2:

Setup fee of $15.00 USD + service charge, per person for Dine Arounds with parties over 15 people seated at two tables. Mandatory set menu. Max occupancy 2 tables

All-inclusive premium bar

The bar for private events is for 4 hours. Prices for extended bar hours are per person, per hour and are established in this document.

Breakfast

Banquets for private events in the Convention Center have an additional per-person charge for food. Breakfast banquets in exterior areas have a per-person setup charge established in the Group Contract. The following list of prices applies to Group events to be held in 2023.

Coffee Break

Group Coffee Breaks have an additional per-person charge for food and/or beverages established in the following documents. The following list of prices applies to Group events to be held in 2023.

Box Lunch

Box lunches for Groups have an additional per-person charge for food established in the following document. The following list of prices applies to Group events to be held in 2023.

Lunch & Dinner Upgrade Menus

Plated banquet lunches and dinners from the DUO Menu, VIP Menu and Grill Menu have an additional per-person charge for food. A per-person setup fee also applies, as established in the Group Contract. The following list of prices applies to Group events to be held in 2023.

Reception Menus

Receptions in packages and the list for designing your own reception have an additional per-person charge for food. A per-person setup fee also applies, as established in the Group Contract.

Bar a La Carte

Bar a la carte for groups has an additional consumption charge for beverages established in the following document. The following list of prices applies to group events to be held in 2023.

Decoration and Furniture

Linens and decoration available for the Convention Center and exterior areas.

 

Audiovisual Equipment

Grand Velas Riviera Maya offers the highest quality audio, video, lighting and decor through an in-house production company that guarantees the success of even the most elaborate agendas.

Av/ Audio / Lightning

Available audiovisual equipment for the Convention Center and exterior areas.
AV Equipment Audio packages are designed for a predetermined number of attendees.
AV Audio All events held in outdoor venues at night require appropriate lightning. Additional charges apply.

The Resort has a program of recreational activities held in the Ambassador pool and beach areas, in which all guests can participate. Exclusive activities for groups must be coordinated with the Group Coordinator in advance, and have an additional charge.

To add ambiance to Banquet events we also offer you the option of live music.

Activities Included and with Extra Charge

Recreational activities are for all guests. The following is the list of activities and schedules.

Entertainment – Music – for Banquets

Entertainment for guests must be planned in advance with the Group Coordinator.

The Riviera Maya Floor Plans

The following are the floor plans to be used for planning your event. Arrangement of the event areas is the responsibility of the client’s production teams.

Convention Center Plans

Resort Floor Plan

Riviera Maya Useful Information

The information in this section is important for efficiently coordinating necessary documents prior to the agenda, once the group is at the resort.

Meet the team

Diana Rodriguez

Groups & Conventions Director

T Office: +52 (984) 877 4400 Ext. 8307

Yareidi Ochoa

Groups & Conventions Director

T Office: +52 (984) 887 4409 Ext. 8308

Monika Landgrave CMS, CES

Directora de Ventas | Sales Director

T Cel: (33) 34418083 Ext. 7221

Francisco Martínez

Gerente de Ventas | Sales Manager

T Cel: 322 1206754

Marco Valdez CCM CMS CPS

Gerente de Ventas | Sales Manager

T Cel: (624) 3173140 Ext. 8322

Yazury Cruz

Program Manager

Maribel Blancarte Roa

Gerente de Grupos y Convenciones | Groups & Conventions Manager

T Office: +52 01 984 877 4409 Ext. 8322

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